ROTARY REPAIR REQUEST

Repair requests submitted online are immediately routed directly to our RMA Department who will contact you to complete your request.

CONTACT INFORMATION

(*) Indicates a mandatory field.

Company Name* City* First Name* Last Name* Email* Phone Number* Purchase Order Number*

PRODUCT IDENTIFICATION

Locating The Serial Number

Index/Rotary Model* Indexer/Rotary Serial Number*

HA5C: Stamped into the name plate or below the handle on the raised portion.

H5C/S5C: Located on the top between the spindle nose and the grease fitting.

HRT160/210/310/450/600: Located on the lower left hand corner of the front below the platter.

HRT7/9/11/SRT: Located on the top within one of the milled slots.

TR110: Located on back or center rotary.

TR160/TR210/TR310: Located on the base in the lower left-hand corner.

MOTOR IDENTIFICATION

Select which diagram matches your Rotary Cable Connector*     Brushless Servo (AC) 2 Plugs

ALARMS & REASON FOR REPAIR

The Rotary Product was being controlled by Haas Rotary Control Box or Haas Mill?*

Provide a detailed explanation of the problem including...


Note: Customer is responsible to ensure unit is packaged securely to avoid damage during transit. If item is not packaged adequately, the unit will be returned to the Customer to be re-packaged. For non-warranty units, Customer will be responsible for all freight and brokerage charges to/from Thomas Skinner and the repair facility at Haas Automation in Oxnard, CA (USA).